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pve-docs/getting-help.adoc
2016-10-13 08:40:48 +02:00

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[[getting_help]]
Getting Help
------------
include::attributes.txt[]
ifdef::wiki[]
:pve-toplevel:
endif::wiki[]
Proxmox VE Wiki
~~~~~~~~~~~~~~~
The primary source of information is the {webwiki}. It combines the reference
documentation with user contributed content.
Community Support Forum
~~~~~~~~~~~~~~~~~~~~~~~
{pve} itself is fully open source, so we always encourage our users to
discuss and share their knowledge using the {forum}. The forum is fully
moderated by the Proxmox support team, and has a quite large user base
around the whole world. Needless to say that such a large forum is a
great place to get information.
Mailing Lists
~~~~~~~~~~~~~
This is a fast way to communicate via email with the Proxmox VE
community
* Mailing list for users:
http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User
List]
The primary communication channel for developers is:
* Mailing list for developer:
http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE
development discussion]
Commercial Support
~~~~~~~~~~~~~~~~~~
{proxmoxGmbh} also offers commercial
http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service
Plans]. System Administrators with a standard subscription plan can access a
dedicated support portal with guaranteed reponse time, where {pve}
developers help them should an issue appear.
Please contact the mailto:office@proxmox.com[Proxmox sales
team] for more information or volume discounts.
Bug Tracker
~~~~~~~~~~~
We also run a public a public bug tracker at
https://bugzilla.proxmox.com. If you ever detect a bug, you can file
an bug entry there. This makes it easy to track the bug status, and
you will get notified as soon as the bug is fixed.