316 lines
13 KiB
YAML
316 lines
13 KiB
YAML
# English strings go here for Rails i18n
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zh:
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label_helpdesk: 支持中心
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label_helpdesk_auto_answer_template: 自动回复邮件模板
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text_helpdesk_answer_macros: 可用的宏 %{macro}
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label_is_send_mail: 发送备忘
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label_send_auto_answer: 发送自动回复
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label_received_from: 接受自
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label_sent_to: 发送到
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project_module_contacts_helpdesk: 支持中心
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permission_send_response: 给联系人发送回应
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permission_edit_helpdesk_settings: 编辑支持中心设置
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label_not_create_contacts: 联系人白名单
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field_created_contact_tags: 添加标签后创建
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label_helpdesk_save_as_attachment: 保存邮件附件
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#1.0.2
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label_helpdesk_assign_author: 设置发件人为问题的作者
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#1.0.3
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label_helpdesk_answered_status: 回答工单状态
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label_helpdesk_reopen_status: 重新打开工单状态
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label_helpdesk_tracker: 工单追踪
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label_helpdesk_assigned_to: 分配工单给
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label_helpdesk_lifetime: 工单生命周期
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label_helpdesk_server_settings: 邮件服务器设置
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label_helpdesk_protocol: 协议
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label_helpdesk_host: 主机
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label_helpdesk_port: 端口
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label_helpdesk_username: 用户名
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label_helpdesk_password: 密码
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label_helpdesk_ssl: SSL
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label_helpdesk_imap_folder: IMAP 文件夹
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label_helpdesk_move_on_success: 移动成功
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label_helpdesk_move_on_failure: 移动失败
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label_helpdesk_apop: APOP
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label_helpdesk_delete_unprocessed: 删除未处理的邮件
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label_helpdesk_first_answer_template: 模板
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label_helpdesk_test_connection: 测试连接
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label_helpdesk_get_mail: 获取邮件
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label_helpdesk_get_mail_success: "已处理 %{count} 邮件(s)"
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label_helpdesk_css: 邮件样式 (CSS)
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label_helpdesk_original: 原
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#1.0.4
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label_helpdesk_blacklist: 邮件黑名单
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label_helpdesk_contact_activity: 联系人活动
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permission_view_helpdesk_tickets: 查看支持中心工单
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label_helpdesk_last_message: 最后的信息
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label_helpdesk_enable_modules: 联系人和问题模块应该在这个项目启用
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label_helpdesk_contact: 支持中心联系人
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label_helpdesk_show_contact_card: 显示客户档案
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#2.0.0
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label_helpdesk_send_note_by_default: 默认发送备忘
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label_helpdesk_ticket_attributes: 工单属性
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label_helpdesk_to_address: 邮寄地址
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label_helpdesk_from_address: 寄信地址
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label_helpdesk_ticket_date: 工单日期
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label_helpdesk_customer: 客户
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label_helpdesk_from: 来自
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label_helpdesk_cc: 抄送
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label_helpdesk_bcc: 密件抄送
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label_helpdesk_ticket_plural: 支持中心工单
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label_helpdesk_template: 支持中心模板
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label_helpdesk_general: 通用
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permission_edit_helpdesk_tickets: 编辑工单信息
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#2.1.0
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label_helpdesk_ticket: 支持中心工单
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label_helpdesk_spam: 垃圾邮件
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label_helpdesk_add_cc: 添加抄送/密送
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label_helpdesk_add_contact_notes: 首先添加电子邮件作为联系人备注
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text_helpdesk_customer_count: "%{count} 客户(s)"
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text_helpdesk_ticket_count: "%{count} 工单(s)"
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label_helpdesk_tickets_report: 支持中心工单报告
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label_helpdesk_staff_report: 支持中心工作人员报告
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label_helpdesk_tickets_email: 电子邮件
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label_helpdesk_tickets_phone: 电话
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label_helpdesk_tickets_web: 网站
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label_helpdesk_tickets_twitter: 微博
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label_helpdesk_ticket_source: 工单源
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label_helpdesk_ticket_time: 工单时间
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permission_view_helpdesk_reports: 查看报告
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#2.1.2
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label_helpdesk_answer_template: 回答模板
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#2.1.3
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label_helpdesk_previous_tickets: 过往工单
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label_helpdesk_public_tickets: 启用公开工单
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label_helpdesk_public_title: 公开工单标题
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label_helpdesk_settings_public: 公开工单
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label_helpdesk_public_comments: 允许添加注释
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label_helpdesk_public_show_spent_time: 显示所花费的时间
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label_helpdesk_public_link: 公开链接
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#2.1.4
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label_helpdesk_ticket_new: 新工单
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label_helpdesk_report_plural: 支持中心报告
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#2.2.0
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label_helpdesk_contact_company: 支持中心公司
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label_helpdesk_canned_response_plural: 标准化回应
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label_helpdesk_new_canned_response: 新标准化回应
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label_helpdesk_canned_response: 标准化回应
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permission_manage_public_canned_responses: 管理公开的标准化回应
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permission_manage_canned_responses: 管理标准化回应
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#2.2.1
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my_helpdesk_tickets: 我的支持中心工单
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label_helpdesk_view_all_tickets: 查看所有工单
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#2.2.3
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label_helpdesk_tickets_conversation: 会话
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#2.2.4
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label_helpdesk_required_custom_fields_error: 联系人不应该有必要的自定义字段
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#2.2.6
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label_helpdesk_last_message_date: 更新工单
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label_helpdesk_ago: "%{value} 之前"
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#2.2.8
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label_helpdesk_to: 到
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label_helpdesk_send_as: 发送
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label_helpdesk_not_send: "(不发送)"
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label_helpdesk_send_as_notification: 发送通知
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label_helpdesk_send_as_message: 发送初始信息
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#2.2.9
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label_helpdesk_incoming_mail_server: 接收邮件服务器
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label_helpdesk_outgoing_mail_server: 发送邮件服务器
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label_helpdesk_smtp_use_default_settings: 使用默认设置
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label_helpdesk_smtp_server: SMTP服务器
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label_helpdesk_smtp_tls: TLS加密
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label_helpdesk_authentication: 身份验证方法
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label_helpdesk_authentication_plain: 明文
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label_helpdesk_authentication_login: 登录
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label_helpdesk_authentication_cram_md5: MD5 质询-响应
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label_helpdesk_smtp_domain: 域
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#2.2.10
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label_helpdesk_email_sending_problems: 电子邮件发送问题
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#2.3.0
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label_helpdesk_ticket_reaction_time: 反应时间
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label_helpdesk_ticket_first_response_time: 首次响应时间
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label_helpdesk_ticket_resolve_time: 解决时间
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label_helpdesk_ticket_last_response_time: 等待响应时间
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field_helpdesk_ticket: 支持中心工单
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text_helpdesk_to_address_cant_be_blank: 地址不能为空
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text_helpdesk_message_body_cant_be_blank: 消息信息不能为空
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text_helpdesk_from_address_cant_be_blank: 来自地址不能为空
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#2.4.0
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label_helpdesk_vote: 投票
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label_helpdesk_vote_settings: 允许投票
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label_helpdesk_vote_comment_settings: 允许评论投票
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label_helpdesk_mark: 请给我们的工作打分!
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label_helpdesk_mark_awesome: 挺不错
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label_helpdesk_mark_justok: 还凑合
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label_helpdesk_mark_notgood: 不太行
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label_helpdesk_vote_comment_placeholder: 发表评论
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label_helpdesk_submit: 提交
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label_helpdesk_vote_thank: 感谢您的投票!
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label_helpdesk_close_page: 关闭页面
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label_helpdesk_contact_vote: 联系人投票
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label_helpdesk_vote_comment: 投票评论
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field_vote: 投票
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field_vote_comment: 投票评论
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# 3.0.2
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label_helpdesk_assign_contact_user: 分配联系人用户
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label_helpdesk_create_private_tickets: 创建私有工单
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label_helpdesk_all: 所有
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label_helpdesk_widget: 小工具
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label_helpdesk_widget_enable: 开启小工具
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label_helpdesk_widget_add_privacy_policy_checkbox: 添加隐私策略复选框
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label_helpdesk_widget_privacy_policy_checkbox_text: 隐私权政策复选框文本
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label_helpdesk_widget_privacy_policy_input_placeholder: 您可以使用Wiki标记添加链接
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label_helpdesk_widget_available_projects: 可用项目
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label_helpdesk_widget_no_available_projects: 你应该至少有一个项目启用桌面小工具模块用以激活小工具
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label_helpdesk_widget_custom_fields: 可自定义字段
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label_helpdesk_widget_activation_message: 下面的代码需要添加在页面上用以激活小工具
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label_helpdesk_widget_name: 你的名字
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label_helpdesk_widget_email: 邮件地址
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label_helpdesk_widget_subject: 主题
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label_helpdesk_widget_description: 工单描述
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label_helpdesk_widget_create_ticket: 创建工单
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label_helpdesk_widget_file_large: "抱歉, 太长了!"
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label_helpdesk_widget_ticket_created: 工单已创建
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label_helpdesk_widget_ticket_errors: "不能添加信息 "
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label_helpdesk_widget_ticket_error_details: 细节
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label_helpdesk_widget_ticket_error_description: 描述不能为空
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label_helpdesk_widget_attach_file: Attach a file
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label_helpdesk_reports: 支持中心报告
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label_helpdesk_first_response_time: 第一次响应时间
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label_helpdesk_filter_time_interval: 报告时间间隔
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label_helpdesk_first_response_time_interval_0_1h: "0 - 1小时"
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label_helpdesk_first_response_time_interval_1_2h: "1 - 2小时"
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label_helpdesk_first_response_time_interval_2_4h: "2 - 4小时"
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label_helpdesk_first_response_time_interval_4_8h: "4 - 8小时"
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label_helpdesk_first_response_time_interval_8_12h: "8 - 12小时"
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label_helpdesk_first_response_time_interval_12_24h: "12 - 24小时"
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label_helpdesk_first_response_time_interval_24_48h: "24 - 48小时"
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label_helpdesk_first_response_time_interval_48_0h: "大于48小时"
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label_helpdesk_average_first_response_time: "平均第一次响应时间"
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label_helpdesk_average_responses_count: “关闭的响应的平均计数”
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label_helpdesk_average_time_to_close: "平均工单关闭时间"
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label_helpdesk_total_replies: 回复总数
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label_helpdesk_hour: "小时"
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label_helpdesk_minute: "分钟"
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label_helpdesk_report_previous: "上一页"
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label_helpdesk_report_deviation: "偏差"
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label_helpdesk_busiest_time_of_day: 一天中最忙的时间
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label_helpdesk_busiest_time_of_day_interval_6_8h: "6 - 8h"
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label_helpdesk_busiest_time_of_day_interval_15_18h: "15 - 18小时"
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label_helpdesk_busiest_time_of_day_interval_18_21h: "18 - 21小时"
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label_helpdesk_busiest_time_of_day_interval_12_14h: "12 - 14小时"
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label_helpdesk_busiest_time_of_day_interval_14_16h: "14 - 16小时"
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label_helpdesk_busiest_time_of_day_interval_16_18h: "16 - 18小时"
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label_helpdesk_busiest_time_of_day_interval_21_0h: "21 - 0小时"
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label_helpdesk_busiest_time_of_day_interval_0_3h: "0 - 3小时"
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label_helpdesk_busiest_time_of_day_interval_3_7h: "3 - 7小时"
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label_helpdesk_busiest_time_of_day_interval_7_10h: "7 - 10小时"
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label_helpdesk_busiest_time_of_day_interval_10_13h: "10 - 13小时"
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label_helpdesk_busiest_time_of_day_interval_13_15h: "13 - 15小时"
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label_helpdesk_busiest_time_of_day_new_tickets: 新工单
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label_helpdesk_busiest_time_of_day_new_contacts: 新联系人
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label_helpdesk_number_of_tickets: 工单数
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label_helpdesk_open_tickets: 开启的工单
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label_helpdesk_busiest_time_of_day_total_incoming: 传入总数
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label_helpdesk_autoclose_tickets_after: 之后自动关闭工单
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label_helpdesk_autoclose_from_status: 来自状态
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label_helpdesk_autoclose_to_status: 到状态
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label_helpdesk_hours: 小时
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label_helpdesk_days: 天
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label_helpdesk_autoclose_template: 自动关闭模板
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label_helpdesk_autoclosed_ticket: 工单已自动关闭
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label_helpdesk_cc_address: 抄送地址
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label_helpdesk_reply: 回复
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label_helpdesk_customer_satisfaction: 客户满意度
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label_helpdesk_satisfaction_score: 满意度得分
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label_helpdesk_total_votes: 总票数
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label_helpdesk_custom: 自定义
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label_helpdesk_mark_otherwise: 否则
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text_helpdesk_message_contact_email_blank: 联系人 %{contact_name} 应该有邮件
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label_helpdesk_string: "工单: %{subject}, 来自: %{author}"
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label_helpdesk_mail_rule: 电子邮件规则
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label_helpdesk_mail_rule_new: 新规则
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label_helpdesk_mail_rule_incoming: 传入
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label_helpdesk_mail_rule_outgoing: 外发
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label_helpdesk_mail_rule_manually: 手动
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label_helpdesk_mail_rule_plural: 电子邮件规则
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label_helpdesk_mail_rule_condition_plural: 条件
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label_helpdesk_mail_rule_action_plural: 操作
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label_helpdesk_mail_rule_trigger: 触发
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label_helpdesk_mail_rule_mail_type_on: "开启"
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label_helpdesk_mail_rule_mail_type_incoming: 传入消息
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label_helpdesk_mail_rule_mail_type_outgoing: 外发邮件
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label_helpdesk_mail_rule_mail_type_manually: 手动
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label_helpdesk_mail_rule_condition_add: 添加条件
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label_helpdesk_mail_rule_condition_contact_tags: 联系人标签
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label_helpdesk_mail_rule_condition_from_address: 发件人地址
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label_helpdesk_mail_rule_condition_message_body: 邮件正文
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label_helpdesk_mail_rule_condition_message_subject: 主题
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label_helpdesk_mail_rule_condition_message_type: 消息类型
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label_helpdesk_mail_rule_condition_message_type_new: 新消息
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label_helpdesk_mail_rule_condition_message_type_response: 响应
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label_helpdesk_mail_rule_condition_tags: 标签
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label_helpdesk_mail_rule_condition_contact: 联系方式
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label_helpdesk_mail_rule_action_add: 添加操作
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label_helpdesk_mail_rule_action_change_to: 更改为
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label_helpdesk_mail_rule_action_assignee: 被分配人
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label_helpdesk_mail_rule_action_contact_tags: 联系人标签
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label_helpdesk_mail_rule_action_issue_priority: 优先级
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label_helpdesk_mail_rule_action_issue_status: 问题状态
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label_helpdesk_mail_rule_action_project: 项目
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label_helpdesk_mail_rule_action_tags: 标签
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label_helpdesk_mail_rule_action_issue_due_date: 截止日期
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label_helpdesk_mail_rule_action_issue_tracker: 跟踪器
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label_helpdesk_mail_rule_action_stop: 停止处理
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label_helpdesk_mail_rule_action_watchers: 观察者
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mail_rule_should_have_condition: 规则应至少具有一个条件
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mail_rule_should_have_action: 规则应至少执行一项操作
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label_helpdesk_activity_type_customer_answer: 回答客户
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label_helpdesk_viewed_on: "已查看: %{viewed_on}"
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label_helpdesk_email_rules_changes: "已通过电子邮件规则更改"
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label_helpdesk_send_reply: 发送回复
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label_helpdesk_hide_read_marks: 隐藏已读标记
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label_helpdesk_authentication_none: 无
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label_helpdesk_days_after: 之后
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label_helpdesk_days_after_full: "%{days} 天之后"
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label_helpdesk_mail_rule_condition_for_all: 适用于所有电子邮件
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field_ticket_date: 工单日期
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