redmine_contacts_helpdesk/test/functional/helpdesk_reports_controller_test.rb

# encoding: utf-8
#
# This file is a part of Redmine Helpdesk (redmine_helpdesk) plugin,
# customer support management plugin for Redmine
#
# Copyright (C) 2011-2024 RedmineUP
# http://www.redmineup.com/
#
# redmine_helpdesk is free software: you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation, either version 3 of the License, or
# (at your option) any later version.
#
# redmine_helpdesk is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with redmine_helpdesk.  If not, see <http://www.gnu.org/licenses/>.

require File.expand_path('../../test_helper', __FILE__)

class HelpdeskReportsControllerTest < ActionController::TestCase

  fixtures :projects,
           :users,
           :roles,
           :members,
           :member_roles,
           :issues,
           :journals

  RedmineHelpdesk::TestCase.create_fixtures(Redmine::Plugin.find(:redmine_contacts).directory + '/test/fixtures/', :contacts)

  RedmineHelpdesk::TestCase.create_fixtures(Redmine::Plugin.find(:redmine_contacts_helpdesk).directory + '/test/fixtures/', [:journal_messages, :helpdesk_tickets])

  def setup
    RedmineHelpdesk::TestCase.prepare
    User.current = nil
  end

  def test_show_first_response_time_report
    HelpdeskDataCollectorFirstResponse.any_instance.stubs(:issues).returns(Issue.where(:id => 1))

    @request.session[:user_id] = 1
    compatible_request :get, :show, :project_id => 1, :report => 'first_response_time', :set_filter => '1', :f => ['message_date', ''], :op => { 'message_date' => 't' }

    assert_response :success
    assert_select '#content h2', 'First response time'
    assert_select '.nodata', false
  ensure
    HelpdeskDataCollectorFirstResponse.any_instance.unstub(:issues)
  end

  def test_show_first_response_time_report_without_params
    HelpdeskDataCollectorFirstResponse.any_instance.stubs(:issues).returns(Issue.where(:id => 1))

    @request.session[:user_id] = 1
    compatible_request :get, :show, :project_id => 1, :report => 'first_response_time', :set_filter => '1', :f => ['']

    assert_response :success
    assert_select '#content h2', 'First response time'
    assert_select '.nodata', false
  ensure
    HelpdeskDataCollectorFirstResponse.any_instance.unstub(:issues)
  end

  def test_show_first_response_time_report_with_no_data
    HelpdeskDataCollectorFirstResponse.any_instance.stubs(:issues).returns(Issue.where(:id => 0))

    @request.session[:user_id] = 1
    compatible_request :get, :show, :project_id => 1, :report => 'first_response_time', :set_filter => '1', :f => ['message_date', ''], :op => { 'message_date' => 'lm' }

    assert_response :success
    assert_select '#content h2', 'First response time'
    assert_select '.nodata', 'No data to display'
  ensure
    HelpdeskDataCollectorFirstResponse.any_instance.unstub(:issues)
  end

  def test_show_first_response_time_report_without_project
    HelpdeskDataCollectorFirstResponse.any_instance.stubs(:issues).returns(Issue.where(:id => 1))

    @request.session[:user_id] = 1
    compatible_request :get, :show, :report => 'first_response_time'

    assert_response :success
    assert_select '#content h2', 'First response time'
    assert_select '.nodata', false
  ensure
    HelpdeskDataCollectorFirstResponse.any_instance.unstub(:issues)
  end

  def test_show_busiest_time_of_day
    HelpdeskDataCollectorBusiestTime.any_instance.stubs(:issues_count).returns(1)

    @request.session[:user_id] = 1
    compatible_request :get, :show, :project_id => 1, :report => 'busiest_time_of_day', :set_filter => '1', :f => ['message_date', ''], :op => { 'message_date' => 'y' }

    assert_response :success
    assert_select '#content h2', 'Busiest time of day'
    assert_select '.nodata', false
  ensure
    HelpdeskDataCollectorBusiestTime.any_instance.unstub(:issues_count)
  end

  def test_show_busiest_time_of_day_with_no_data
    HelpdeskDataCollectorBusiestTime.any_instance.stubs(:issues_count).returns(0)

    @request.session[:user_id] = 1
    compatible_request :get, :show, :project_id => 1, :report => 'busiest_time_of_day', :set_filter => '1', :f => ['message_date', ''], :op => { 'message_date' => 't' }

    assert_response :success
    assert_select '#content h2', 'Busiest time of day'
    assert_select '.nodata', 'No data to display'
  ensure
    HelpdeskDataCollectorBusiestTime.any_instance.unstub(:issues_count)
  end

  def test_show_busiest_time_of_day_without_project
    HelpdeskDataCollectorBusiestTime.any_instance.stubs(:issues_count).returns(1)

    @request.session[:user_id] = 1
    compatible_request :get, :show, :report => 'busiest_time_of_day'

    assert_response :success
    assert_select '#content h2', 'Busiest time of day'
    assert_select '.nodata', false
  ensure
    HelpdeskDataCollectorBusiestTime.any_instance.unstub(:issues_count)
  end

  def test_show_customer_satisfaction_report
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.stubs(:tickets_with_votes_count).returns(4)
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.stubs(:awesome_percentage).returns(50.0)
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.stubs(:not_good_percentage).returns(25.0)

    @request.session[:user_id] = 1
    compatible_request :get, :show, :project_id => 1, :report => 'customer_satisfaction'

    assert_response :success
    assert_select '#content h2', 'Customer satisfaction'
    assert_select '.nodata', false
    assert_select '#satisfaction-score', '25%'
  ensure
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.unstub(:tickets_with_votes_count)
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.unstub(:awesome_percentage)
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.unstub(:not_good_percentage)
  end

  def test_show_customer_satisfaction_report_with_no_data
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.stubs(:tickets_with_votes_count).returns(0)

    @request.session[:user_id] = 1
    compatible_request :get, :show, :project_id => 1, :report => 'customer_satisfaction'

    assert_response :success
    assert_select '#content h2', 'Customer satisfaction'
    assert_select '.nodata', 'No data to display'
  ensure
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.unstub(:tickets_with_votes_count)
  end

  def test_show_customer_satisfaction_report_without_project
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.stubs(:tickets_with_votes_count).returns(1)

    @request.session[:user_id] = 1
    compatible_request :get, :show, :report => 'customer_satisfaction'

    assert_response :success
    assert_select '#content h2', 'Customer satisfaction'
    assert_select '.nodata', false
  ensure
    HelpdeskReportsCustomerSatisfactionQuery.any_instance.unstub(:tickets_with_votes_count)
  end
end