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The list archives, people.redhat.com and bugzilla all support https. Signed-off-by: Ján Tomko <jtomko@redhat.com> Reviewed-by: Erik Skultety <eskultet@redhat.com> Reviewed-by: Neal Gompa <ngompa13@gmail.com>
162 lines
6.6 KiB
XML
162 lines
6.6 KiB
XML
<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html>
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<html xmlns="http://www.w3.org/1999/xhtml">
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<body>
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<h1>Bug reporting</h1>
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<ul id="toc"></ul>
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<h2><a id="security">Security Issues</a></h2>
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<p>
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If you think that an issue with libvirt may have security
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implications, <strong>please do not</strong> publicly
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report it in the bug tracker, mailing lists, or irc. Libvirt
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has <a href="securityprocess.html">a dedicated process for handling (potential) security issues</a>
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that should be used instead. So if your issue has security
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implications, ignore the rest of this page and follow the
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<a href="securityprocess.html">security process</a> instead.
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</p>
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<h2><a id="bugtracking">Bug Tracking</a></h2>
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<p>
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If you are using libvirt binaries from a Linux distribution
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check below for distribution specific bug reporting policies
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first.
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</p>
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<h2><a id="general">General libvirt bug reports</a></h2>
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<p>
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Bugs in upstream libvirt code should be reported as issues in the
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appropriate <a href="https://gitlab.com/libvirt">project on GitLab.</a>
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Before submitting a ticket, check the existing tickets to see if
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the bug/feature is already tracked.
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</p>
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<p>
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It's always a good idea to file bug reports, as the process of
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filing the report always makes it easier to describe the
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problem, and the bug number provides a quick way of referring to
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the problem. However, not everybody in the community pays frequent
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attention to issues, so after you file a bug, asking questions
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and submitting patches on <a href="contact.html">the libvirt
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mailing lists</a> will increase your bug's visibility and
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encourage people to think about your problem. Don't hesitate to
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ask questions on the list, as others may know of existing
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solutions or be interested in collaborating with you on finding
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a solution. Patches are always appreciated, and it's likely
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that someone else has the same problem you do!
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</p>
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<p>
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If you decide to write code, though, before you begin please
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read the <a href="hacking.html">contributor guidelines</a>,
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especially the first point: "Discuss any large changes on the
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mailing list first. Post patches early and listen to feedback."
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Few development experiences are more discouraging than spending
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a bunch of time writing a patch only to have someone point out a
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better approach on list.
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</p>
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<ul>
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<li><a href="https://gitlab.com/libvirt/libvirt/-/issues">View libvirt.git tickets</a></li>
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<li><a href="https://gitlab.com/libvirt/libvirt/-/issues/new">New libvirt.git ticket</a></li>
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</ul>
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<p>
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Note bugs in language bindings and other sub-projects should be
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reported to their corresponding git repository rather than the
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main libvirt.git linked above.
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</p>
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<h2><a id="distribution">Linux Distribution specific bug reports</a></h2>
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<ul>
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<li>
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If you are using binaries from <strong>Fedora</strong>, enter
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tickets against the <code>Fedora</code> product and
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the <code>libvirt</code> component.
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<ul>
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<li><a href="https://bugzilla.redhat.com/buglist.cgi?component=libvirt&product=Fedora">View Fedora libvirt tickets</a></li>
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<li><a href="https://bugzilla.redhat.com/bugzilla/enter_bug.cgi?product=Fedora&component=libvirt">New Fedora libvirt ticket</a></li>
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</ul>
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</li>
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<li>
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<p>
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If you are using binaries from <strong>Red Hat Enterprise
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Linux</strong>, enter tickets against the Red Hat Enterprise
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Linux product that you're using (e.g., Red Hat Enterprise
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Linux 6) and the <code>libvirt</code> component. Red Hat
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bugzilla has <a href="https://bugzilla.redhat.com">additional guidance</a> about getting support if
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you are a Red Hat customer.
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</p>
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</li>
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<li>
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<p>
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If you are using binaries from another Linux distribution
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first follow their own bug reporting guidelines.
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</p>
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</li>
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<li>
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<p>
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Finally, if you are a contributor to another Linux
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distribution and would like to have your procedure for
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filing bugs mentioned here, please mail the libvirt
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development list.
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</p>
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</li>
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</ul>
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<h2><a id="quality">How to file high quality bug reports</a></h2>
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<p>
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To increase the likelihood of your bug report being addressed it is
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important to provide as much information as possible. When filing
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libvirt bugs use this checklist to see if you are providing enough
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information:
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</p>
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<ul>
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<li>The version number of the libvirt build, or SHA1 of the GIT
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commit</li>
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<li>The hardware architecture being used</li>
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<li>The name of the hypervisor (Xen, QEMU, KVM)</li>
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<li>The XML config of the guest domain if relevant</li>
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<li>For Xen hypervisor, the domain logfiles from /var/log/xen and
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/var/log/libvirt/libxl</li>
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<li>For QEMU/KVM, the domain logfile from /var/log/libvirt/qemu</li>
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</ul>
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<p>
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If the bug leads to a tool linked to libvirt crash, then the best
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is to provide a backtrace along with the scenario used to get the
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crash, the simplest is to run the program under gdb, reproduce the
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steps leading to the crash and then issue a gdb "bt -a" command to
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get the stack trace, attach it to the bug. Note that for the
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data to be really useful libvirt debug information must be present
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for example by installing libvirt debuginfo package on Fedora or
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Red Hat Enterprise Linux (with debuginfo-install libvirt) prior
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to running gdb.</p>
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<p>
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It may also happen that the libvirt daemon itself crashes or gets stuck,
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in the first case run it (as root) under gdb, and reproduce the sequence
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leading to the crash, similarly to a normal program provide the
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"bt" backtrace information to where gdb will have stopped.<br/>
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But if libvirtd gets stuck, for example seems to stop processing
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commands, try to attach to the faulty daemon and issue a gdb command
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"thread apply all bt" to show all the threads backtraces, as in:</p>
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<pre> # ps -o etime,pid `pgrep libvirt`
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... note the process id from the output
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# gdb /usr/sbin/libvirtd
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.... some information about gdb and loading debug data
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(gdb) attach $the_daemon_process_id
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....
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(gdb) thread apply all bt
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.... information to attach to the bug
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(gdb)
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</pre>
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</body>
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</html>
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