2001-11-10 14:57:23 +03:00
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/1999/REC-html401-19991224/loose.dtd">
2001-10-24 16:35:52 +04:00
< html >
< head >
2002-11-08 18:10:00 +03:00
< meta http-equiv = "Content-Type" content = "text/html; charset=ISO-8859-1" >
2002-03-29 17:08:27 +03:00
< link rel = "SHORTCUT ICON" href = "/favicon.ico" >
2001-10-24 16:35:52 +04:00
< style type = "text/css" > < ! - -
2002-02-21 17:46:29 +03:00
TD {font-family: Verdana,Arial,Helvetica}
BODY {font-family: Verdana,Arial,Helvetica; margin-top: 2em; margin-left: 0em; margin-right: 0em}
H1 {font-family: Verdana,Arial,Helvetica}
H2 {font-family: Verdana,Arial,Helvetica}
H3 {font-family: Verdana,Arial,Helvetica}
2001-10-25 14:53:28 +04:00
A:link, A:visited, A:active { text-decoration: underline }
2001-10-24 16:35:52 +04:00
-->< / style >
< title > Reporting bugs and getting help< / title >
< / head >
< body bgcolor = "#8b7765" text = "#000000" link = "#000000" vlink = "#000000" >
< table border = "0" width = "100%" cellpadding = "5" cellspacing = "0" align = "center" > < tr >
< td width = "180" >
2002-08-29 01:18:45 +04:00
< a href = "http://www.gnome.org/" > < img src = "gnome2.png" alt = "Gnome2 Logo" > < / a > < a href = "http://www.w3.org/Status" > < img src = "w3c.png" alt = "W3C Logo" > < / a > < a href = "http://www.redhat.com/" > < img src = "redhat.gif" alt = "Red Hat Logo" > < / a > < div align = "left" > < a href = "http://xmlsoft.org/" > < img src = "Libxml2-Logo-180x168.gif" alt = "Made with Libxml2 Logo" > < / a > < / div >
2001-10-24 16:35:52 +04:00
< / td >
< td > < table border = "0" width = "90%" cellpadding = "2" cellspacing = "0" align = "center" bgcolor = "#000000" > < tr > < td > < table width = "100%" border = "0" cellspacing = "1" cellpadding = "3" bgcolor = "#fffacd" > < tr > < td align = "center" >
< h1 > The XML C library for Gnome< / h1 >
< h2 > Reporting bugs and getting help< / h2 >
< / td > < / tr > < / table > < / td > < / tr > < / table > < / td >
< / tr > < / table >
< table border = "0" cellpadding = "4" cellspacing = "0" width = "100%" align = "center" > < tr > < td bgcolor = "#8b7765" > < table border = "0" cellspacing = "0" cellpadding = "2" width = "100%" > < tr >
2001-10-25 12:09:12 +04:00
< td valign = "top" width = "200" bgcolor = "#8b7765" > < table border = "0" cellspacing = "0" cellpadding = "1" width = "100%" bgcolor = "#000000" > < tr > < td >
< table width = "100%" border = "0" cellspacing = "1" cellpadding = "3" >
2001-10-24 16:35:52 +04:00
< tr > < td colspan = "1" bgcolor = "#eecfa1" align = "center" > < center > < b > Main Menu< / b > < / center > < / td > < / tr >
2003-01-11 17:18:53 +03:00
< tr > < td bgcolor = "#fffacd" >
< form action = "search.php" enctype = "application/x-www-form-urlencoded" method = "GET" >
< input name = "query" type = "TEXT" size = "20" value = "" > < input name = "submit" type = "submit" value = "Search ..." >
< / form >
< ul >
2001-10-24 16:35:52 +04:00
< li > < a href = "index.html" > Home< / a > < / li >
< li > < a href = "intro.html" > Introduction< / a > < / li >
2001-10-25 14:53:28 +04:00
< li > < a href = "FAQ.html" > FAQ< / a > < / li >
2001-10-24 16:35:52 +04:00
< li > < a href = "docs.html" > Documentation< / a > < / li >
< li > < a href = "bugs.html" > Reporting bugs and getting help< / a > < / li >
< li > < a href = "help.html" > How to help< / a > < / li >
< li > < a href = "downloads.html" > Downloads< / a > < / li >
< li > < a href = "news.html" > News< / a > < / li >
2002-01-08 16:26:00 +03:00
< li > < a href = "XMLinfo.html" > XML< / a > < / li >
2001-10-24 16:35:52 +04:00
< li > < a href = "XSLT.html" > XSLT< / a > < / li >
2002-02-20 17:37:47 +03:00
< li > < a href = "python.html" > Python and bindings< / a > < / li >
2001-10-25 14:53:28 +04:00
< li > < a href = "architecture.html" > libxml architecture< / a > < / li >
2001-10-24 16:35:52 +04:00
< li > < a href = "tree.html" > The tree output< / a > < / li >
< li > < a href = "interface.html" > The SAX interface< / a > < / li >
2001-10-25 14:53:28 +04:00
< li > < a href = "xmldtd.html" > Validation & DTDs< / a > < / li >
< li > < a href = "xmlmem.html" > Memory Management< / a > < / li >
< li > < a href = "encoding.html" > Encodings support< / a > < / li >
< li > < a href = "xmlio.html" > I/O Interfaces< / a > < / li >
< li > < a href = "catalog.html" > Catalog support< / a > < / li >
< li > < a href = "library.html" > The parser interfaces< / a > < / li >
2001-10-24 16:35:52 +04:00
< li > < a href = "entities.html" > Entities or no entities< / a > < / li >
< li > < a href = "namespaces.html" > Namespaces< / a > < / li >
2001-10-25 14:53:28 +04:00
< li > < a href = "upgrade.html" > Upgrading 1.x code< / a > < / li >
2001-10-30 15:51:17 +03:00
< li > < a href = "threads.html" > Thread safety< / a > < / li >
2001-10-24 16:35:52 +04:00
< li > < a href = "DOM.html" > DOM Principles< / a > < / li >
< li > < a href = "example.html" > A real example< / a > < / li >
< li > < a href = "contribs.html" > Contributions< / a > < / li >
2003-01-06 16:11:20 +03:00
< li > < a href = "xmlreader.html" > The Reader Interface< / a > < / li >
2002-06-05 18:48:26 +04:00
< li > < a href = "tutorial/index.html" > Tutorial< / a > < / li >
2003-01-06 16:11:20 +03:00
< li > < a href = "guidelines.html" > XML Guidelines< / a > < / li >
2001-10-25 12:09:12 +04:00
< li >
< a href = "xml.html" > flat page< / a > , < a href = "site.xsl" > stylesheet< / a >
< / li >
2002-10-01 15:37:35 +04:00
< / ul >
< / td > < / tr >
2002-01-23 15:36:34 +03:00
< / table >
< table width = "100%" border = "0" cellspacing = "1" cellpadding = "3" >
2001-10-25 12:09:12 +04:00
< tr > < td colspan = "1" bgcolor = "#eecfa1" align = "center" > < center > < b > Related links< / b > < / center > < / td > < / tr >
2002-01-21 12:52:27 +03:00
< tr > < td bgcolor = "#fffacd" > < ul >
2001-10-25 12:09:12 +04:00
< li > < a href = "http://mail.gnome.org/archives/xml/" > Mail archive< / a > < / li >
< li > < a href = "http://xmlsoft.org/XSLT/" > XSLT libxslt< / a > < / li >
2002-01-08 14:49:22 +03:00
< li > < a href = "http://phd.cs.unibo.it/gdome2/" > DOM gdome2< / a > < / li >
2002-03-17 13:34:11 +03:00
< li > < a href = "http://www.aleksey.com/xmlsec/" > XML-DSig xmlsec< / a > < / li >
2001-10-25 12:09:12 +04:00
< li > < a href = "ftp://xmlsoft.org/" > FTP< / a > < / li >
2002-12-20 01:12:47 +03:00
< li > < a href = "http://www.zlatkovic.com/projects/libxml/" > Windows binaries< / a > < / li >
2001-11-26 20:25:02 +03:00
< li > < a href = "http://garypennington.net/libxml2/" > Solaris binaries< / a > < / li >
2002-09-09 14:54:06 +04:00
< li > < a href = "http://www.zveno.com/open_source/libxml2xslt.html" > MacOsX binaries< / a > < / li >
2002-05-02 10:11:10 +04:00
< li > < a href = "http://sourceforge.net/projects/libxml2-pas/" > Pascal bindings< / a > < / li >
2002-03-17 13:34:11 +03:00
< li > < a href = "http://bugzilla.gnome.org/buglist.cgi?product=libxml&product=libxml2" > Bug Tracker< / a > < / li >
2001-10-25 12:09:12 +04:00
< / ul > < / td > < / tr >
< / table >
2003-01-11 17:18:53 +03:00
< table width = "100%" border = "0" cellspacing = "1" cellpadding = "3" >
< tr > < td colspan = "1" bgcolor = "#eecfa1" align = "center" > < center > < b > API Indexes< / b > < / center > < / td > < / tr >
< tr > < td bgcolor = "#fffacd" > < ul >
< li > < a href = "APIchunk0.html" > Alphabetic< / a > < / li >
< li > < a href = "APIconstructors.html" > Constructors< / a > < / li >
< li > < a href = "APIfunctions.html" > Functions/Types< / a > < / li >
< li > < a href = "APIfiles.html" > Modules< / a > < / li >
< li > < a href = "APIsymbols.html" > Symbols< / a > < / li >
< / ul > < / td > < / tr >
< / table >
2001-10-25 12:09:12 +04:00
< / td > < / tr > < / table > < / td >
2001-10-24 16:35:52 +04:00
< td valign = "top" bgcolor = "#8b7765" > < table border = "0" cellspacing = "0" cellpadding = "1" width = "100%" > < tr > < td > < table border = "0" cellspacing = "0" cellpadding = "1" width = "100%" bgcolor = "#000000" > < tr > < td > < table border = "0" cellpadding = "3" cellspacing = "1" width = "100%" > < tr > < td bgcolor = "#fffacd" >
< p > Well, bugs or missing features are always possible, and I will make a
point of fixing them in a timely fashion. The best way to report a bug is to
use the < a href = "http://bugzilla.gnome.org/buglist.cgi?product=libxml" > Gnome
2002-08-23 00:52:17 +04:00
bug tracking database< / a > (make sure to use the " libxml2" module name). I
look at reports there regularly and it's good to have a reminder when a bug
is still open. Be sure to specify that the bug is for the package libxml2.< / p >
2001-10-24 16:35:52 +04:00
< p > There is also a mailing-list < a href = "mailto:xml@gnome.org" > xml@gnome.org< / a > for libxml, with an < a href = "http://mail.gnome.org/archives/xml/" > on-line archive< / a > (< a href = "http://xmlsoft.org/messages" > old< / a > ). To subscribe to this list,
please visit the < a href = "http://mail.gnome.org/mailman/listinfo/xml" > associated Web< / a > page and
follow the instructions. < strong > Do not send code, I won't debug it< / strong >
(but patches are really appreciated!).< / p >
< p > Check the following < strong > < span style = "color: #FF0000" > before
posting< / span > < / strong > :< / p >
< ul >
2002-10-09 01:26:42 +04:00
< li > Read the < a href = "FAQ.html" > FAQ< / a > and < a href = "search.php" > use the
search engine< / a > to get informations related to your problem.< / li >
2002-07-25 03:47:05 +04:00
< li > Make sure you are < a href = "ftp://xmlsoft.org/" > using a recent
version< / a > , and that the problem still shows up in a recent version.< / li >
< li > Check the < a href = "http://mail.gnome.org/archives/xml/" > list
archives< / a > to see if the problem was reported already. In this case
2002-05-20 10:51:05 +04:00
there is probably a fix available, similarly check the < a href = "http://bugzilla.gnome.org/buglist.cgi?product=libxml" > registered
2002-07-25 03:47:05 +04:00
open bugs< / a > .< / li >
< li > Make sure you can reproduce the bug with xmllint or one of the test
programs found in source in the distribution.< / li >
< li > Please send the command showing the error as well as the input (as an
2002-05-20 10:51:05 +04:00
attachment)< / li >
2001-10-24 16:35:52 +04:00
< / ul >
< p > Then send the bug with associated informations to reproduce it to the < a href = "mailto:xml@gnome.org" > xml@gnome.org< / a > list; if it's really libxml
2003-01-10 12:22:44 +03:00
related I will approve it. Please do not send mail to me directly, it makes
2002-07-25 03:47:05 +04:00
things really hard to track and in some cases I am not the best person to
2003-01-10 12:22:44 +03:00
answer a given question, ask on the list.< / p >
< p > To < span style = "color: #E50000" > be really clear about support< / span > :< / p >
< ul >
< li > Support or help < span style = "color: #E50000" > request MUST be sent to
the list or on bugzilla< / span > in case of problems, so that the Question
and Answers can be shared publicly. Failing to do so carries the implicit
message " I want free support but I don't want to share the benefits with
others" and is not welcome.< / li >
< li > There is < span style = "color: #E50000" > no garantee for support< / span > ,
if your question remains unanswered after a week, repost it, making sure
you gave all the detail needed and the informations requested.< / li >
< li > Failing to provide informations as requested or double checking first
for prior feedback also carries the implicit message " the time of the
library maintainers is less valuable than my time" and might not be
welcome.< / li >
< / ul >
2001-10-24 16:35:52 +04:00
< p > Of course, bugs reported with a suggested patch for fixing them will
2002-07-25 03:47:05 +04:00
probably be processed faster than those without.< / p >
2001-10-24 16:35:52 +04:00
< p > If you're looking for help, a quick look at < a href = "http://mail.gnome.org/archives/xml/" > the list archive< / a > may actually
2002-07-25 03:47:05 +04:00
provide the answer. I usually send source samples when answering libxml usage
2001-10-24 16:35:52 +04:00
questions. The < a href = "http://xmlsoft.org/html/book1.html" > auto-generated
2002-05-20 10:51:05 +04:00
documentation< / a > is not as polished as I would like (i need to learn more
about DocBook), but it's a good starting point.< / p >
2002-02-13 12:19:28 +03:00
< p > < a href = "bugs.html" > Daniel Veillard< / a > < / p >
2001-10-24 16:35:52 +04:00
< / td > < / tr > < / table > < / td > < / tr > < / table > < / td > < / tr > < / table > < / td >
< / tr > < / table > < / td > < / tr > < / table >
< / body >
< / html >
