pve-docs/getting-help.adoc

[[getting_help]]
Getting Help
------------
ifdef::wiki[]
:pve-toplevel:
endif::wiki[]


Proxmox VE Wiki
~~~~~~~~~~~~~~~

The primary source of information is the {webwiki}. It combines the reference
documentation with user contributed content.


Community Support Forum
~~~~~~~~~~~~~~~~~~~~~~~

{pve} itself is fully open source, so we always encourage our users to discuss
and share their knowledge using the {forum}. The forum is moderated by the
Proxmox support team, and has a large user base from all around the world.
Needless to say, such a large forum is a great place to get information.

Mailing Lists
~~~~~~~~~~~~~

This is a fast way to communicate with the {pve} community via email.

* Mailing list for users:
  http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-user[{PVE} User List]

{pve} is fully open source and contributions are welcome! The primary
communication channel for developers is the:

* Mailing list for developers:
  http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[{PVE} development
  discussion]


Commercial Support
~~~~~~~~~~~~~~~~~~

{proxmoxGmbh} also offers enterprise support available as
{pricing-url}[{pve} Subscription Service Plans].
All users with a subscription get access to the {pve}
<<sysadmin_enterprise_repo,Enterprise Repository>>, and--with a Basic, Standard
or Premium subscription--also to the Proxmox Customer Portal. The customer
portal provides help and support with guaranteed response times from the {pve}
developers.

For volume discounts, or more information in general, please contact
mailto:sales@proxmox.com[sales@proxmox.com].


Bug Tracker
~~~~~~~~~~~

Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue
appears, file your report there. An issue can be a bug as well as a request for
a new feature or enhancement. The bug tracker helps to keep track of the issue
and will send a notification once it has been solved.