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Code Releases Wiki Activity

bug #3276: Check client errors when creating a new support request

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This commit is contained in:
Daniel Molina 2014-11-17 16:33:30 +01:00
parent 099c514fca
commit 66400df2f8
2 changed files with 22 additions and 12 deletions
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10
src/sunstone/public/js/plugins/support-tab.js
View File

@ -118,10 +118,14 @@ var support_actions = {
//addTemplateElement(request, response);
//notifyCustom(tr("Request created"), " ID: " + response.VMTEMPLATE.ID, false)
},
error: function(request, response){
error: function(request, error_json){
popFormDialog("create_support_request_form", $("#support-tab"));
$("a[href=back]", $("#support-tab")).trigger("click");
show_support_connect();
if (error_json.error.http_status=="403") {
notifyError(error_json.error.message);
} else {
$("a[href=back]", $("#support-tab")).trigger("click");
show_support_connect();
}
}
},

24
src/sunstone/routes/support.rb
View File

@ -161,16 +161,22 @@ post '/support/request' do
check_zendesk_api_gem
body_hash = JSON.parse(@request_body)
zrequest = zendesk_client.requests.create({
:subject => body_hash['subject'],
:comment => { :value => body_hash['description'] },
:custom_fields => [
{:id => 391197, :value => body_hash['severity']},
{:id => 391130, :value => body_hash['opennebula_version']}
]
})
[201, JSON.pretty_generate(zrequest_to_one(zrequest))]
zrequest = ticket = ZendeskAPI::Request.new(zendesk_client, {
:subject => body_hash['subject'],
:comment => { :value => body_hash['description'] },
:custom_fields => [
{:id => 391197, :value => body_hash['severity']},
{:id => 391130, :value => body_hash['opennebula_version']}
]
})
if zrequest.save
[201, JSON.pretty_generate(zrequest_to_one(zrequest))]
else
logger.error(zrequest.errors)
[403, Error.new(zrequest.errors["base"][0]["description"]).to_json]
end
end
post '/support/request/:id/action' do